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Price Guarantee

Price Guarantee Policy:

We really do try our absolute best to always offer the best prices on all of our products.

If you see a product you purchase from us advertised at a lower price from another online store within three months of your purchase, simply let us know by phoning 0390282771 or emailing refunds@verticalgardensdirect.com.au and we will refund you the difference.

Our 100% Price Guarantee has some limitations:

You must have purchased the item from our website prior to requesting your Price Match Guarantee. Our 100% Price Guarantee applies to advertised retail prices only, it does not apply to sale prices.

  • You must have already purchased the item in the past from our website before requesting your Price Match Guarantee
  • Promotions such as EOFY sales, Click Frenzy and buy one, get one free offers are not eligible
  • The item must be in stock and available for immediate delivery from the competitor.
  • The competitor must be an online only store (no retails locations or market sales).
  • The website can not be a discounter or auction website (ie; eBay, Gumtree.)
  • The competitor must be an Authorized reseller of the product/s.
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes GST.

If you have any questions regarding our products, services or policies please contact us, we are more than happy to answer any of your questions and have a chat.